City Communication, Simplified

Publish once. Answer everyone.

Peny gives cities one official platform to publish, alert, and answer — reaching residents directly, without fighting social media algorithms.

Example Resident Question
User

Is garbage delayed this week?

Bedford Falls

Based on your home address, your garbage collection will be delayed by one day this week due to the New Years Day holiday. Instead of Friday, your garbage will be picked up on Saturday. Please have your cans out by 6:00 a.m. on pickup day.

✨ Instant, address-aware answers

Your City's Single Source of Truth.

24/7
Always Available
0%
Noise
100%
Official City Info

City communication is broken

Fragmented tools are creating chaos for staff and confusion for residents

Information Fragmentation

8+ platforms

to manage and keep updated

Resident Confusion

73% of residents

can't find answers on city websites

Staff Time Wasted

15+ hours weekly

answering the same questions

The Social Media Problem

Social media is not your friend

Especially when it comes to communicating important information—and emergencies

Facebook
2.6%
organic reach
Instagram
4%
organic reach
X (Twitter)
4%
organic reach

Invisible Updates

Only 2-4% of your followers see your posts organically

Pay-to-Play

Algorithms force you to pay for reach that should be free

Misinformation

Rogue pages and false information confuse residents

Social Media
2-4%
Average organic reach

Plus ads, distractions, and noise

Peny
62%
Average reach

Clean, focused, official communication only

Emergency alert on lockscreen
Direct to lockscreen
Peny app clean feed
Clean, focused interface
Peny

A single-purpose app for official city communication

62% average reach—residents actually see your updates
Zero algorithms controlling what residents see
A single source residents can trust
Direct official communication channel

Ready to reach your residents directly?

Stop fighting algorithms. Start communicating with confidence on a platform built for official city information.

Staff Time & Cost

Stop wasting staff time on repetitive work

City staff spend countless hours managing information and answering the same questions over and over

Answering repetitive questions

40+ hours/month

Time spent on calls, emails, and walk-ins with questions residents could answer themselves

Managing website content

15 hours/week

Updating hundreds of webpages and creating formatted documents

Updating duplicate information

High risk

One fact lives in many places—miss one update and you create conflicting information

Update once, residents get latest info

City staff update information once in Peny, and residents immediately have access to the most current information—no more hunting through outdated pages

Reduce repetitive questions by 50%

Residents get instant AI-powered answers to common questions

Time Saved
40+ hours saved monthly
Impact
$1K+ monthly savings
Cut content management time by 75%

Update information once, it applies everywhere—no more hunting through pages and documents

Time Saved
75% time reduction
Impact
No more duplicate updates
Cost Calculator

How much does answering questions really cost?

Calculate your city's monthly cost of staff time spent answering resident questions

Current Monthly Cost
$1,978

215 questions/month

43.0 staff hours/month

$23,736 annually

Monthly Savings with Peny
$989

If Peny handles 50% of your questions:

108 questions handled by Peny

21.5 hours saved/month

$11,868 saved annually

Think about it this way...

At $1978/month, you're spending enough to fund part-time staff or community programs. Peny handles routine questions 24/7, so your team can focus on meaningful resident interactions and complex issues that actually require their expertise.

Let Peny handle the repetitive work

So your staff can focus on what matters: serving residents and solving complex problems

The Solution

How Peny transforms city communication

Three powerful solutions in one platform

01

Simplify your city website

Go from managing hundreds of webpages and documents to updating Peny once with the latest information. Residents ask Peny and get instant answers with citations, forms, and documents—all from one starting point.

Replace hundreds of pages with one intelligent platform
Update once, answer thousands of questions
Direct answers with citations and next steps
Residents find what they need instantly
Simplify your city website

A single landing page replaces hundreds of pages

Residents get instant answers with citations to official sources

02

Let AI do the heavy lifting of content management

Stop hunting through multiple places to update the same information. Add new information to Peny once, and it automatically uses the most recent data to answer questions—ensuring accuracy and saving countless hours.

Update information in one place only
AI automatically uses the latest data
No more conflicting or outdated information
Dramatically more efficient and accurate
Let AI do the heavy lifting of content management

Update once, apply everywhere

You update. Peny organizes and presents.

03

Reach your residents when it matters most

Connect directly with residents through a clean feed for daily updates, geo-targeted notifications for relevant information, and emergency alerts pushed straight to their devices—no algorithm interference.

Daily updates in a clean, distraction-free feed
Geo-targeted notifications for specific areas
Emergency alerts delivered directly
62% average reach vs 2-4% on social media
Reach your residents when it matters most 1
Reach your residents when it matters most 2

Direct to lockscreen

No algorithms, no noise

Powerful Features

A Smarter Way to Manage City Communication

One platform to manage city information, powered by AI

AI Assistant

Generative AI answers resident questions instantly using only your city's official information.

Agentic CMS

Replace your outdated CMS with Peny. Less time managing info. More time serving residents.

Emergency Alerts

Send verified emergency alerts directly to residents, without relying on social media.

Smart Notifications

Send geo-targeted alerts, from emergencies to everyday city updates, directly to residents.

News Feed

Engage residents with a clean, social-style feed. No noise. No misinformation. No algorithms.

Events

Engage residents by letting them know what events are happening in the city.

Admin Insights & Reporting

See the impact. Justify the investment.

Track time saved, measure reach, and quantify resident engagement with comprehensive reporting

Peny Admin Dashboard

Questions Answered by AI

Track deflected calls and emails

83%
Success rate

Notification Reach

Compare vs. social media performance

62%
Average reach

Knowledge Gaps

Discover where to add content

Live
Insights

Staff Usage

Internal efficiency metrics

91%
Staff success rate

Budget-Justifiable Results

"We can finally quantify how much work we're avoiding and show our council why this matters."

Stop Juggling Multiple Systems

Simplify city communication by replacing fragmented tools with a single, unified system

The Old Way

City Website (outdated CMS)
Social Media (4+ platforms)
Email Marketing Tool
SMS Notification Service
Event Management Platform
Emergency Alert System
Public Calendar System
Document Repository

The Peny Way

One Unified Platform for City Communication
Simplifying how cities manage and share information
One Place to Update Information
Publish once instead of updating websites, social media, alerts, and inboxes separately.
Fewer Systems to Manage
Consolidate content, posts, events, and alerts into one platform instead of juggling multiple vendors.
Fewer Resident Calls and Emails
Residents can find answers on their own using AI-powered search across official city content.
Less Staff Time Spent Repeating Answers
Common questions are handled automatically, freeing staff to focus on higher-value work.

Ready to transform your city's communication?

Join cities across the country making resident communication simpler, smarter, and more effective with Peny.

Take Peny On the Go

Access city information anytime, anywhere with the Peny mobile app

Download on the App StoreGet it on Google Play