A Smarter Replacement for City Websites and CMS Platforms

One place for official city info, alerts, and AI answers.
Reduce resident confusion, staff workload, and communication risk.

Modern digital workspace
Overwhelmed with paperwork

Why city websites are so hard to maintain

Most city websites weren't designed for how residents actually look for information.

City staff spend countless hours:

  • Maintaining hundreds of webpages
  • Updating the same information across multiple documents
  • Reformatting content for different pages and uses

When information changes, every instance must be manually updated. Inevitably, some pages are missed — leading to conflicting or outdated information.

Why a chatbot alone doesn't solve the problem

Adding an AI chatbot on top of an existing website doesn't fix the underlying issue. The city still has to maintain all of the same pages and documents manually.

Content still lives in many places
Updates must be repeated everywhere
Conflicting information is inevitable
The chatbot can only be as accurate as the underlying mess
Confused with technology
Streamlined digital solution

How Peny is different

With Peny, information is added or updated once.

That update automatically applies across the entire knowledge base. If a document contains outdated information, Peny can add an overlay note referencing the new ordinance, policy, or decision — without requiring staff to re-edit or re-upload every file.

Residents always receive the most current answer, clearly cited to official city sources.

The Difference is Clear

Traditional Website + Chatbot

Hundreds of pages to maintain
Duplicate updates
Higher risk of outdated information
Fragmented resident experience

Peny Intelligent Platform

One source of truth
Update once
Automatic consistency
Direct answers with citations

Like hiring a full-time content expert — without the overhead

Peny functions like a full-time employee dedicated to managing your city's information.

They work 24/7.

They never take time off.

They know everything.

From what happened at the last public meeting to the nuances of your city code.

And instead of creating more work, they reduce it.

Team collaboration

It's not just a better website.

It's a smarter way to manage city information.